Posts made in March, 2012
Auto-matic customer service
Mooresville Auto and Tire By Elaine Whitesides On a snowy weekday morning the phone doesn’t quit ringing and there’s a steady stream of customers through the door. In the waiting area is a family with a child playing with toys while his parents watch TV and talk on their cell phones. A woman is tapping at her laptop keyboard in the light of a picture window while yet another woman cracks open a textbook. Co-owners Jon Brown and Tom Duh tag team as they talk with customers about the problems they have come to share. Many who come in are greeted by name and those who come in as strangers leave having shared not just their names and problems, but a bit about themselves...
Read MoreYou must be an expert if you are a small business owner
Want more media coverage for your small business? One of the best ways is to become an expert. “Who me? An expert?” you ask. Yes, absolutely you! You started your own business because you felt you could do something well enough to make a living, right? Well, if you are good enough to provide a product or service to actual paying customers, you must know enough about it to be an expert. Take, for example, Sammie Bracken, owner of Mr. Electric of Central Indiana. He provided (expert) advice for the Just ask column in the February, 2012 Angie’s List magazine. I don’t know the exact distribution of the magazine, but this particular publication goes to...
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Blogs I follow
- Personal Development Simple and EasyWe are all so busy and if we’re not busy, we’re distracted. This is one area in your life that you should not overlook. When you are busy with the everyday demands of your life and family, sometimes it is… Read more › The post Personal Development Simple and Easy first appeared on Grow Your […]
- Ever Have One of Those DaysHave you ever had one of those days when the start is… let’s call it crappy? It’s how you respond to that crap that will determine more than how the rest of the day goes. Let me share a story… Read more › The post Ever Have One of Those Days first appeared on Grow […]
- Want to Achieve Your Goals FasterDo you want to achieve your goal faster? Let me ask you another question… What is the shortest distance between two points? This isn’t a trick, the answer is very simple, yes it’s one that you were taught at school…… Read more › The post Want to Achieve Your Goals Faster first appeared on Grow […]
- The significance of a little dashFunny how stories stay with you isn’t it? I remember listening to a speaker many years ago, probably on an audio cassette, as they described the significance of the little dash on a grave marker. That little dash that is… Read more › The post The significance of a little dash first appeared on Grow […]
- The Dreaded “C” WordThere are so many vulgar words in our day-to-day vocabulary these days. Some I’ve never even heard of before but non the less they are out there. To me there is one word, that mother of all words… it’s the… Read more › The post The Dreaded “C” Word first appeared on Grow Your Business […]
- A Confession and A LessonToday marks a significant milestone… 2020 will be over in just a few hours. This year has been one that we’ll look back on in years to come and marvel at how we made it through everything. And, we’ll pause… Read more › The post A Confession and A Lesson first appeared on Grow Your […]
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